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Consumer Affairs Unit
The Consumer Affairs Unit (CAU) is a specialized unit within the Ministry of Industry, Commerce and Consumer Protection, which caters for the protection of consumers in general.
The main objectives of the CAU are as follows:
• To protect consumers through enforcement of laws
• To educate consumers of their rights and responsibilities
• To settle disputes between traders and consumers by mutual agreement or in case of deadlock through a court of justice
• To update existing laws to meet the new challenges ahead